Thank you for choosing Caregiver Direct!
By “personally identifying information”, we mean information that directly identifies you, such as your name, date of birth, IP address, device ID, credit/debit card information, telephone number, mailing address, or email address. In this Policy “you” or “your” mean any person who visits our website. To clarify, the given meaning of “Personal information” under this policy is in addition to the definition provided by the applicable law.
We do not intentionally gather Personal Data from users who are under the age of 13. If a user under the age of 13 submits Personal Data to Us and we learn that the Personal Data is the information of a user under the age of 13, we will attempt to delete the information as soon as possible. Parents/Guardians: If a parent or guardian becomes aware that his or her child has created an account with Caregiver direct or provided us with information without their consent, he or she should contact us at Care@MyCaregiverDirect.com. We will delete such information from our files as soon as reasonably possible.
3. DATA COLLECTION
A. Information You Provide:
“Personal Data” means any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data and a few other categories of information, from a few different sources, as described below.
We receive the information you provide to us when you:
B. Automated Information Collection
We may collect certain information about your use of the Site and App through the use of tracking technologies or by other passive means with the aim of providing you with the best consumer experience on the Site. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Site, search engines used, the internet protocol (IP) address used, the length of time spent on the Site, the pages you looked at on the Site, other websites you visited before and after visiting the Site, the type of internet browser you have, the frequency of your visits to the Site, and other relevant statistics, including the following:
C. Information Gathered From Third-Party Sources
We may receive Personal and/or Anonymous Data about you from Third Parties that assist Caregiver Direct in providing the Services. For example, analytics, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources.
If you log into your account through sign-in services, including without limitation Google and Facebook Connect, you provide Caregiver Direct with permission to access certain information about you from Facebook or such other sign-in services, such as your Facebook User ID, user profile, friends list, user graph and profile picture. These third-party organizations may supply us with your Personal Data. We may add this information to the information we have already collected from you via our Site in order to provide and improve the Services.
4. WHAT WE USE YOUR PERSONAL INFORMATION FOR
Generally, Caregiver Direct uses the information gathered to provide, improve, and develop our Site and the Services we provide to you, to communicate with you, to offer you a better service, and to protect us and our users. When you interact with or make use of the Caregiver Direct service, we use a variety of technologies to process the personal information that we collect about you for various reasons.
5. DATA SHARING AND DISCLOSURE
Some of Caregiver Direct’s services and features require that we share data with other users or at a user’s request. We may also share data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes as further described below:
Contractors, Vendors or partners of Caregiver Direct who have access to your Personal Data in connection with providing services for Caregiver Direct are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Caregiver Direct.
A User’s Personal Data will be retained for as long as the User receives the Services, for archiving purposes, and for any period during which there is a dispute between the User and Caregiver Direct and otherwise in Caregiver Direct’ sole discretion. Offline Tracking Information will be retained for each customer for a period that Caregiver Direct will decide in its sole discretion.
6. THIRD-PARTY SERVICES AND SITES
7. KEEPING YOUR DATA SAFE
As a matter of policy, Caregiver Direct is committed to protecting our users’ Personal Data. We implement appropriate technical, administrative and organizational measures to help protect the security of your Personal Data; however, please note that no system is ever completely secure. We have implemented various policies including encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.
Your password protects your user account, so we encourage you to use a strong password that is unique to your Caregiver Direct account, never share your password with anyone, limit access to your App and browser.
8. DATA RETENTION AND DELETION
Caregiver Direct retains user personal data only as long as necessary to provide you with the Caregiver Direct Service and for legitimate and essential business purposes, such as maintaining the performance of the Caregiver Direct Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your Personal Data for as long as you are a user of the Caregiver Direct Service.
If you request, we will delete or anonymize your Personal Data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
9. PURPOSE FOR WHICH WE SEEK YOUR CONSENT
We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop the processing of your data for that purpose.
Also, we contract other companies and individuals to perform functions on our behalf. Examples include website hosting and development, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed only to perform their functions. We require companies with whom we contract for outsourced services to keep data received from us confidential and to use it only for the purposes indicated.
10. CHOICES AND TRANSPARENCY
If you have any questions or objection as to how we collect and process your personal information, please contact our Customer Service. The Caregiver Direct Services also include settings that provide you with options as to how your information is being used. You can get a copy of the personal information collected by us if any. You can choose not to provide certain information, but then you might not be able to take advantage of many features of Caregiver Direct Services.
You can add or update certain information by visiting your Caregiver Direct Account When you update information, we may keep a copy of the previous version for our records.
If you don’t want to receive e-mail or other communications from us, please see the Managing Your Preference section within the email.
11. CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act of 2018: Effective January 1, 2020
If you’re a California resident, You may have some additional privacy rights, a list is provided below for your reference:
12. CONTACT INFORMATION
Please contact us via the following means:
By mail: 8547 E Arapahoe Rd #J404 Greenwood Village, CO 80112